PAWDO HEATING / YOUR INFORMATION

Privacy Policy

Last updated: November 10, 2026 · Version: 2026-11-10-shop-v1

Who handles your inquiry

Pawdo Heating is operated by Zenlect Technology (Shanghai) Co., Ltd. This policy explains how we handle information submitted through this shop.

Information we use

When you send an inquiry, we collect your name, email address, selected product, quantity and any message you choose to provide. We also record your privacy consent. Our server uses your IP address to limit automated or repeated submissions.

Why we use it

We use this information to respond to your inquiry and discuss the product, availability, shipping, taxes and delivery before you decide whether to purchase. Sending an inquiry does not place an order or make a payment.

Storage and email notifications

Inquiry records are held in an access-controlled database. Your inquiry details may also be included in email notifications to our inquiry mailbox so that we can follow up. Access is limited to people handling inquiries and maintaining the service.

Retention

We keep inquiry records for no more than 365 days.

Contact and requests

To ask about your information, request a correction or request deletion, email zenchen@pawdo.cn.

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